Security

How we protect your data and transactions

Our Security Commitment

At FNBD Payment Solutions, security is our top priority. We employ industry-leading security measures to protect your data, transactions, and sensitive information. Our multi-layered security approach ensures that your payment processing is safe, secure, and compliant with international standards.

Encryption and Data Protection

End-to-End Encryption

All data transmitted through our Service is encrypted using TLS 1.3, the latest and most secure encryption protocol. This ensures that your information remains confidential during transmission over the internet.

Database Encryption

Sensitive data stored in our databases is encrypted at rest using AES-256 encryption, the same standard used by banks and government agencies. This protects your information even if physical access to our servers is compromised.

API Security

All API communications are secured with API key authentication and HMAC signature verification. We use industry-standard OAuth 2.0 and JWT tokens for secure authentication and authorization.

Compliance and Certifications

PCI-DSS Compliant

We maintain PCI-DSS Level 1 compliance, the highest level of certification for payment card industry data security standards.

GDPR Compliant

Our data handling practices comply with the General Data Protection Regulation (GDPR) and other international data protection laws.

SOC 2 Certified

We undergo regular security audits and maintain SOC 2 Type II certification, demonstrating our commitment to security, availability, and confidentiality.

ISO 27001

Our information security management system is certified under ISO 27001, ensuring systematic management of sensitive information.

Infrastructure Security

  • Secure Data Centers: Our servers are hosted in Tier 3+ data centers with 24/7 physical security, biometric access controls, and redundant power systems
  • Network Security: Advanced firewalls, intrusion detection systems, and DDoS protection safeguard our network infrastructure
  • Regular Backups: Automated daily backups with encrypted storage and tested disaster recovery procedures
  • Access Controls: Role-based access control (RBAC) with multi-factor authentication for all administrative access
  • Security Monitoring: 24/7 security monitoring and automated threat detection systems
  • Vulnerability Management: Regular security assessments, penetration testing, and vulnerability scanning

Fraud Prevention

We employ advanced fraud detection and prevention measures:

Machine Learning

AI-powered fraud detection algorithms analyze transaction patterns in real-time to identify and prevent fraudulent activities.

Risk Scoring

Each transaction is assigned a risk score based on multiple factors, allowing us to flag suspicious activities before they complete.

Velocity Checks

We monitor transaction velocity and frequency to detect unusual patterns that may indicate fraudulent behavior.

Device Fingerprinting

Advanced device identification helps us detect and prevent account takeover attempts and unauthorized access.

Security Best Practices for Users

While we implement robust security measures, you also play a crucial role in maintaining security:

  • Protect Your API Keys: Never share your API keys or secrets. Store them securely and rotate them regularly
  • Use Strong Passwords: Create complex passwords and enable multi-factor authentication when available
  • Monitor Your Account: Regularly review your transaction logs and account activity for any suspicious behavior
  • Keep Software Updated: Ensure your integration code and systems are up to date with the latest security patches
  • Verify Webhooks: Always verify webhook signatures to ensure requests are coming from FNBD
  • Report Suspicious Activity: Immediately report any suspicious activity or security concerns to our security team

Incident Response

In the event of a security incident, we have a comprehensive incident response plan that includes:

  • Immediate containment and mitigation of threats
  • Forensic analysis to understand the scope and impact
  • Notification to affected users and regulatory authorities as required by law
  • Post-incident review and implementation of additional security measures

Security Reporting

If you discover a security vulnerability, please report it responsibly:

Security Team Contact

Email: security@fnbd.net

Please include detailed information about the vulnerability and steps to reproduce it. We appreciate responsible disclosure and will work with you to address any security concerns.

Regular Security Updates

We continuously improve our security posture through:

  • Regular security audits and penetration testing by third-party experts
  • Continuous monitoring and threat intelligence
  • Employee security training and awareness programs
  • Regular updates to security policies and procedures
  • Participation in security research and industry best practices

Contact Us

For security-related questions or concerns, please contact our security team:

FNBD Security Team

Email: security@fnbd.net

Support: support@fnbd.net